Thank you for such a WONDERFUL review. Kudos to Brian for all his hard work!

ZTSKU
Dallas, TX
Aug 21, 2012

"This is the second time I have reviewed Huffines for service. The first review was glowing, as Brian O'Connor and his team were beyond fantastic. I was raised to believe that the dealership is a den of crooks/thieves and that you should NEVER, EVER take your car to a dealership for regular maintenance or repairs. Throughout my driving life, that largely proved to be true (based on stories from friends). However, Brian and Huffines shocked me with honest evaluations of my car (i.e. not pressing me to buy some imaginary maintenance I don't need) and very competitive prices (i.e, as good or better than the local mechanic shop).

After that first impression, I was worried that subsequent visits may not be as incredible. After three or four times of bringing my Chevy Malibu to Huffines for service, I can happily report that the experience is still fantastic. I work with Brian O'Connor every time (and you should too), and the work is done right at a great price each time. Brian is professional and actually understands and respects the phrase "I'm on a budget." He also seems to be a genuinely nice guy! Honest...nice...respectful...I'd invite this guy to Thanksgiving dinner! When was the last time you could say that about someone in the auto industry?

I will soon be moving cross-country for a new job, and I brought the car in for an oil change and a general "look this thing over because I don't want to break down in Nashville" visit. While this would have been an invitation to most auto service folks to invent thousands of dollars in imaginary repairs for my 70,000 mile car, Brian and Huffines returned the car to me with the oil change, a couple of new tires (which I really did need), a clean bill of health for the car, and a price that was both reasonable and UNDER the initial estimate. Not having Huffines to take my car to for service will actually be one of the things I miss about not living in Dallas."

To read more reviews on DealerRater click HERE!