kim_cox
Dallas, TX
Oct 16, 2012
Dallas, TX
Oct 16, 2012

"My recent experience with Huffines Lewisville was by far the best experience I have EVER had with ANY dealership!! At the 11th hour, in between shuffling 5 kids to various locations my car broke down. I was leaving town the next morning, Enterprise was closing shortly and there was no way I was going to make it there in time to drop off my vehicle and pick up my rental. Chris Schwarz professionally gathered my information, called Enterprise and arrange a vehicle large enough to accommodate my family (which isn't always available) and had everything waiting for me when I arrived. I literally signed the paperwork, hopped in my rental and left within a matter of minutes. He called me throughout the repair process to make sure I knew what was going on and went above and beyond (in my opinion) to diagnose the problem. When I arrived to return my rental, he noticed me and had my car pulled up and ready to go. Again, another process that literally was handled in minutes. I have probably owned 15 new cars in my lifetime and have never had an experience with a dealership that was handled this professionally and flawlessly. I am more than pleased. Chris Schwarz/Huffines....Awesome job!!"
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